
Relay is one of the two most-requested US business banking platforms among non-resident Wyoming LLC owners, sitting just behind Mercury in popularity and ahead of Wise Business as a primary option. If you are a founder in Lahore, Lagos, Dhaka, Manila, or Buenos Aires who has just formed a Wyoming LLC and pulled an EIN, Relay is very likely on your shortlist. This guide explains exactly what Relay is (and what it is not), who actually gets approved, what you need to supply, how the application runs step by step, what it costs, what reviewers look for, why people get rejected, and where Relay belongs in the larger LLC plus EIN plus tax-compliance stack.
What Relay actually is: a fintech, not a chartered bank
The single most important fact to internalize before you apply: Relay is not a bank. Relay Financial is a financial technology company. It builds the app, the dashboard, the sub-accounts, the cards, and the cash-flow software, but it does not hold a banking charter and it does not custody your deposits.
Your money is actually held at Thread Bank, a chartered, FDIC-insured bank that is Relay's deposit partner. This matters for three practical reasons. First, your FDIC insurance flows through Thread Bank, not through Relay. By default that is the standard $250,000 of coverage, but Relay offers an insured cash sweep program through Thread Bank that spreads balances across a network of FDIC-insured banks to reach up to $3,000,000 in coverage while keeping your funds instantly liquid (see Relay's support article on the Thread Bank cash sweep program). Second, the rules about who can open an account are set jointly by Relay and by its banking partner — so a country that Thread Bank's compliance team will not service is a country Relay cannot onboard, no matter how good your paperwork is. Third, Relay's history shows why the partner bank matters: before 2023 Relay's deposits sat with Evolve Bank & Trust, and customers had to migrate to "Relay 2.0" accounts when it switched to Thread. In 2024 the FDIC issued a consent order against Thread Bank tightening its customer due-diligence and suspicious-activity monitoring; the FDIC terminated that order in December 2025. The net effect for applicants through that window was, predictably, stricter onboarding and more identity scrutiny — a pattern that has not fully relaxed.
So when marketing copy (including older versions of this page) calls Relay a "bank," read that as shorthand. The accurate description is: a fintech platform providing FDIC-insured deposit accounts via its chartered partner, Thread Bank. That distinction is the same one that applies to Mercury (which uses partner banks like Choice Financial and Column) and to Wise (which is a licensed money-services business, not a bank at all). Knowing this stops you from being surprised when a "bank account" behaves like a fintech product — for example, when Relay declines to issue certain wire types, or when an account review references "our banking partner's requirements."
Who Relay fits
Relay is a strong fit for a specific kind of non-resident operator:
- You sell through a platform that pays out via ACH or US wire — a Stripe, Amazon, Shopify Payments, Upwork, or PayPal seller who needs a clean US account and routing number to receive funds.
- You want to organize cash, not just hold it. Relay's signature feature is up to 20 individual checking accounts (50 on the top plan) under one login, which makes it the natural home for the "Profit First" cash-management method — separate accounts for taxes, owner pay, operating expenses, and profit.
- You issue cards to a small team or to yourself across multiple buckets. Relay supports up to 50 virtual or physical Visa debit cards per cardholder per account, with per-card spend controls.
- You use Plaid-connected tools. Relay connects cleanly to QuickBooks, Xero, Gusto, and most accounting and payment stacks via Plaid, which is not always true of pure money-transfer platforms.
Relay is a weaker fit if your priority is multi-currency holding and cheap FX conversion (that is Wise's territory), or if you want startup-style perks, credit, and the largest non-resident approval funnel (that tends to be Mercury). Relay also does not pay interest on its core checking accounts; yield comes from a separate savings product on paid plans.
Eligibility and approval reality, by founder country
Here is the honest, current picture rather than a marketing number.
The hard wall: prohibited countries. Relay (through Thread Bank) will not open an account for a business if any beneficial owner holds citizenship or residency in a prohibited country. Per Relay's prohibited-countries support article, that list currently includes — among others — Afghanistan, Belarus, Bosnia and Herzegovina, Burkina Faso, Burma (Myanmar), Burundi, Cambodia, Central African Republic, the Democratic Republic of the Congo, Cuba, Ethiopia, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Nicaragua, Nigeria, North Korea, Pakistan, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen, and Zimbabwe. If you hold citizenship or residency in one of these, Relay is effectively a dead end — and importantly, this is a structural ban, not a soft "low approval rate." Founders from Pakistan and Nigeria in particular should note that, despite both being huge sources of US-LLC formations, they are on this list. (This is also why a single prohibited-country co-owner can sink an otherwise clean application.)
The soft reality for everyone else. Older guidance circulated a "roughly 50%" Relay approval figure with the idea that Relay and Mercury drew from "different reviewer pools," so a Mercury rejection meant you should immediately try Relay. In 2026 that framing is outdated. Both Mercury and Relay tightened non-resident onboarding through 2025 and into 2026, and they now apply broadly similar verification. When you submit complete, consistent documentation and you are not from a restricted country, approval odds are high — practitioner write-ups and platform reviews put well-prepared non-resident applications at strong acceptance rates across Mercury, Relay, and Wise (see Corporatee's 2026 comparison and LLC University's non-resident banking guide). The variance is driven less by your passport country (assuming it is not banned) and more by document quality, address legitimacy, and how plausibly "real" your business looks.
Founders from India, the Philippines, Bangladesh, Indonesia, Vietnam, Turkey, Egypt, Brazil, Argentina, Mexico, and most of the EU and SE Asia routinely get approved when prepared. Founders from sanctioned or high-risk jurisdictions on the list above will not. There is a large middle band of countries where approval is possible but where you should expect extra identity checks, a request for an ITIN or SSN, or follow-up questions.
The ITIN/SSN wrinkle. Relay's application is built to take an SSN or ITIN, and reviewers increasingly ask for one during non-resident verification even though formation and EIN do not require it. You can often complete onboarding without either by working with support, but having an ITIN materially smooths the process and reduces back-and-forth. This is the single biggest reason our $297 ITIN add-on pairs naturally with a Relay-targeted setup.
Required documents
Relay's onboarding requirements vary by entity type; for a single-member or multi-member LLC owned by non-residents, per Relay's "Required Documents to Open a Relay Account by Entity Type" article, prepare:
- Articles of Organization for your Wyoming LLC (the stamped/filed formation document from the Wyoming Secretary of State).
- EIN confirmation — your IRS CP575 EIN assignment letter, or the 147C letter if you obtained a replacement.
- Operating Agreement showing ownership percentages and members.
- A valid passport for every beneficial owner (each owner of 25%+, plus a control person). Relay's ID check expects passports for non-residents; national ID cards are generally not accepted.
- Personal details for each beneficial owner: residential address, personal phone, personal email, source of business income, and country/countries of operation.
- A US business address for the LLC and the owner's personal residential (home-country) address. Relay no longer reliably accepts a bare registered-agent address as the business's US address, and PO boxes or virtual-mail-only addresses draw scrutiny.
- SSN or ITIN if you have one — increasingly requested during non-resident review.
- A clear business description: what you sell, to whom, expected monthly volume, and where money comes in and goes out.
Have these saved as clean PDFs or photos before you start, because the application is much faster and far less likely to stall when you are not hunting for a document mid-flow.
Application walkthrough
- Form the LLC and get the EIN first. You cannot open Relay without a filed Wyoming LLC and an EIN. With wyomingllc.xyz this is the $397 all-inclusive package (the Wyoming state filing fee is included), with the ITIN available as a separate $297 add-on if you want to pre-empt the SSN/ITIN request.
- Confirm you are not in a prohibited country. Re-check the prohibited list above against the citizenship and residency of every owner. If anyone is on it, stop — pivot to Wise Business or Payoneer rather than burning a Relay application.
- Go to relayfi.com and start the application. Create your login and select the LLC entity type. The flow itself takes roughly 10-15 minutes if your documents are ready.
- Enter business details. Legal name exactly as on the Articles of Organization, EIN, formation state (Wyoming), US business address, business description, and expected transaction activity.
- Add every beneficial owner. For each, enter the personal details and upload the passport. Be meticulous that names, dates of birth, and addresses match the underlying documents exactly.
- Upload entity documents. Articles of Organization, EIN letter, and Operating Agreement.
- Provide ITIN/SSN if requested. If the flow or a follow-up asks for it, supplying it now prevents a stall.
- Submit and verify. Confirm your email and phone, then submit.
- Respond fast to any review request. Relay may email asking for clarification, a clearer document, an SSN/ITIN, or proof of the US address. Same-day replies keep your file moving; slow replies are a common cause of drawn-out reviews.
- Approval and funding. Decisions commonly land within a few business days, sometimes faster. On approval, fund the account by wire or ACH, order cards, and create your sub-accounts.
Fees
Relay restructured its plans in late 2025 from the old "Standard/Pro" naming into three tiers — Starter, Grow, and Scale. The table below reflects the current published structure (Relay pricing and Relay's subscription-plans overview). Verify the exact figures at sign-up, as Relay adjusts these periodically.
| Item | Starter | Grow | Scale |
|---|---|---|---|
| Monthly fee | $0 | $30/mo | $90/mo (was $120) |
| Checking accounts | Up to 20 | Up to 20 | Up to 50 |
| Debit cards | Up to 50 per cardholder/account | Same | Same |
| Minimum balance | $0 | $0 | $0 |
| Overdraft fees | $0 | $0 | $0 |
| Standard ACH | Free | Free | Free |
| Same-day ACH | ~$5 each | Reduced | Up to 10 free/mo, then reduced |
| Outgoing domestic wire | ~$8 | Reduced/free | Reduced/free |
| Outgoing international wire | ~$5 (local network) / ~$25 (SWIFT) | Reduced | Reduced |
| Incoming ACH / wire | Free | Free | Free |
| Savings APY | Lower tier (~0.9%) | Higher (~1.5%) | Highest (~2.7%) |
| FDIC coverage | Up to $250K (up to $3M via Thread Bank sweep) | Same | Same |
The headline for most non-residents: the Starter plan is genuinely $0/month with no minimum balance, which is why most founders start there. Pay for Grow or Scale only when free outgoing wires, same-day ACH volume, or higher savings yield actually pay back the subscription. Note that Relay's international wires are flat-fee by network ($5 local, $25 SWIFT) rather than a percentage — different from the "1% international" model some competitors use, and cheaper for large transfers.
What reviewers check, and the common rejection reasons
Relay's underwriting (and Thread Bank's compliance overlay) is looking to answer one question: is this a real, low-risk business with a real, identifiable owner? Concretely, reviewers check:
- Country of citizenship and residency against the prohibited list — a binary gate.
- Identity consistency — that the passport, the name on the LLC, the EIN letter, and the application all agree. Mismatched spellings or transliterations are a frequent snag.
- The US business address — whether it is a genuine address rather than only a registered-agent or virtual mailbox. This tightened notably in 2026.
- Business legitimacy — a coherent description, a plausible source of funds, and activity (Stripe/Amazon/Shopify/Upwork) that matches the stated model.
- Sanctions and adverse-media screening on owners.
The most common rejection and stall reasons:
- A prohibited-country owner — including a single minority co-owner — which is an automatic decline.
- Registered-agent-only or virtual US address flagged as non-genuine.
- Document mismatches between passport, Articles, EIN letter, and the form.
- Vague or implausible business description, or a stated activity that does not fit the entity.
- No SSN/ITIN when one is requested, combined with slow responses to follow-ups.
- Newly formed entity with zero history plus thin documentation — survivable, but it raises scrutiny.
The fallback order. If Relay rejects you, do not blindly re-apply; diagnose first. If the cause was a prohibited country, no US fintech bank will help — go straight to a multi-currency money platform. The practical, current order is:
- Mercury first as the primary application for most non-residents, given its large non-resident funnel.
- Relay second when you want sub-accounts/Profit First, or as the alternate to Mercury (recognizing both now apply similar tightened verification, so a Mercury decline is no longer a near-guarantee of Relay approval).
- Wise Business third / always as the high-acceptance fallback — it is a licensed money-services business (not a bank) that issues USD account and routing details, accepts almost every non-sanctioned country, and usually approves quickly. It is the right answer when you are from a country Mercury and Relay will not service.
In short: Mercury → Relay → Wise, with the caveat that a prohibited-country status skips straight to Wise (or Payoneer/Airwallex).
How Relay sits in the LLC + EIN stack
A US business account is the last brick, not the first. The dependency chain for a non-resident is:
- Form the Wyoming LLC. This produces the Articles of Organization filed with the Wyoming Secretary of State. With wyomingllc.xyz this is $397 all-inclusive, Wyoming state fee included.
- Obtain the EIN from the IRS. A non-resident without an SSN gets the EIN by faxing or mailing Form SS-4 to the IRS; the resulting CP575 letter is what Relay needs.
- (Optional but recommended) Get an ITIN via IRS Form W-7 — our $297 add-on. It is not required to form the LLC or get the EIN, but it smooths Relay onboarding and is needed for certain personal tax filings.
- Open the bank account — Relay (or Mercury/Wise) — using the documents above.
- Stay compliant. This is where most non-residents under-prepare. A foreign-owned single-member LLC is a "disregarded entity" that must file Form 5472 attached to a pro-forma Form 1120 each year to report transactions with its foreign owner — and the penalty for missing it is $25,000 (IRS, About Form 5472). Many foreign-owned LLCs also file a BOI report with FinCEN depending on the current rule set, so confirm the live requirement at fincen.gov/boi.
A note on the tax forms your payment platforms issue: if you sell through Stripe, PayPal, Amazon, or similar and they route through your Relay account, the Form 1099-K reporting threshold is more than $20,000 and more than 200 transactions — the One Big Beautiful Bill Act repealed the planned $600 threshold, restoring the higher bar (see the IRS Form 1099-K page). Whether or not you cross that threshold, your US filing obligations (and that $25,000 Form 5472 exposure) stand on their own — a 1099-K is informational, not the trigger for your duty to file. Treat Relay as the operational layer (where money moves) and Form 5472, the EIN, and any ITIN as the compliance layer that keeps the whole structure legitimate.
Bottom line: Relay is a well-built fintech offering FDIC-insured deposits through Thread Bank, genuinely strong sub-account and cash-management tooling, and a real $0 entry tier. For a non-resident Wyoming LLC owner who is not from a prohibited country and who arrives with clean, consistent documents (ideally including an ITIN), it is an excellent primary or alternate account. Confirm your country is eligible, prepare your Articles, EIN letter, Operating Agreement, and passport before you start, and slot it into a stack that already handles the EIN, the optional ITIN, and the non-negotiable Form 5472 filing.
Sources: Relay — Thread Bank cash sweep / FDIC up to $3M; Relay — Prohibited Countries; Relay — Required Documents by Entity Type; Relay — Pricing; IRS — About Form 5472; IRS — Understanding Your Form 1099-K; FinCEN — Beneficial Ownership Information; Wyoming Secretary of State.